What Works
– Medical Insurance & Language Barriers by Rosario Avila
Tengo Seguro medico, pero no se como usarlo! Or as we say in English– I have medical insurance, but don’t know how to use it. The employee benefits world can be confusing, and providing information in an unfamiliar language only adds another obstacle, making it difficult to understand and use. With so many types of medical plans and employer arrangements, it’s no wonder Hispanic employees would rather go to a local clinic or emergency room than use the medical benefits given to them by their employers.